Dealing With customer complaints: We handle Customer complaints like mismatch products with size, color. ASIN and EAN issues.
A. We download Purchase Orders from the vendor central and prepare excel files for each Brands/supplier.
B. Identify product code ASIN wise and place order on supplier webshops/websites or send email manualy of the supplier is not set up for webstore.
C. Place orders with accurately with correct size, color and quantity.
D. When a supplier confirms the order that was placed on Webstore we then accept PO’s on Amazon VC.